DISQUS

Social Media Explorer: The Ethics, Or Lack Thereof, Of Ghost Blogging

  • Adam Sherk · 4 months ago
    While ghost writing has been commonplace for decades, I agree that it doesn't transition as smoothly to blogging, where there are greater expectations of transparency and ownership. When professional copywriters are used, I like the idea of using the company name for the author instead of giving a particular executive the byline.

    It's a good point that there are many types of blogs and thus applying blanket codes of conduct can be difficult. But I still think full disclosure is most in line with user expectations, and is the safest and most credible approach.
  • JasonFalls · 4 months ago
    Well said, Adam. Thanks for chiming in.
  • Ari Herzog · 4 months ago
    Whenever I read opinions about ghost blogging, I recollect to @writingroads' blog from December 2008 when she wrote a two-sided perspective of the issue and then the comments section exploded with more opinions: http://writingroads.com/blog/ghostwriting-blogs...

    It's a contentious issue. My take is it's trivial whether you call someone a ghost blogger or a copywriter; if the person/agency creating the content is suddenly fired or quits, the style of content is destined to change--and readers will notice and perhaps ask why the change in style. What's the answer, then? Or, if the person/agency is also the social networking responder, what happens at said personnel juncture? Won't someone notice if the style of twittering changes? Will that style change be good or bad?

    Which goes to the bigger picture and the need for a long-term strategy that answers such what-if questions.
  • JasonFalls · 4 months ago
    Thanks for the resource and link, Ari. I think the tone question only amplifies the need for transparency in the authoring process. If there is a change in style or tone and the reader knows the author has changed, it goes unnoticed or assumed that the tone or style will be different.

    But good writers also write in the style or tone dictated, so if it's ghosted and noticed, you probably didn't hire a very good writer. Differences are always subtle and unnoticeable if the writing is good.

    Thanks for chiming in.
  • prostylus · 4 months ago
    I've buttered a lot of bread by ghostwriting articles, so I can't exactly speak against it. To my mind, the biggest ethical question there is whether or not the bylined author or speaker takes ownership of the content.

    But I also recently blogged at length about ghost-blogging, and there's still a lot left to explore on the topic. For me - as a reader not a writer - the ethical differences between ghostwriting and ghost-blogging arise from the medium.

    The value of static content (e.g. articles, speeches) is in the information or perspective of the by-lined author. I'm interested in whether the position they take has any merit or value. I'm not thinking about whether they wrote it.

    Bloggers also take a position. But the position they take is an invitation to discussion. That's the difference.

    Blogging is - or should be - a conversational medium. If I make a comment, I want to know that the by-lined author will read it, and that they'll be the one who responds. I want a relationship with them, not some middle-man toadie.

    So, frankly, ghost-blogging has less to do with ethics as it does with effectiveness. Why have a blog if you don't intend to engage with your readers? Either take an active role, or fashion your blog to present a more anonymous authorship and delegate accordingly.
  • JasonFalls · 4 months ago
    How about this idea - Instead of calling it a corporate blog, call it a corporate position perspective or some other such name that intimates that it's a company voice, not a person's individual stance? Just a thought that came while I read that. Thanks!
  • prostylus · 4 months ago
    Exactly... I blogged at length recently to map out a new model for the "corporate blog" that repackages it as an "industry blog." The new model aims to build credibility and authority by informing and educating readers about the industry-at-large (e.g. trends in the supply= or value-chain, IP, government regulation, etc.). ...All from the company perspective, of course.

    The "company voice," as you put it, can then be be legitimately delegated to one of the thousands of unemployed trade journalists out there who understand that sort of mission.

    Bottom line: I think ghost-blogging is a symptom, not the disease. If a business feels it needs to hire a ghost-blogger to write for the CEO, it's a good bet the blog (and business) lacks a clear marketing strategy.
  • JasonFalls · 4 months ago
    Amen. Well said.
  • Douglas Karr · 4 months ago
    I've got to ask again, since Obama has speech writers, does this make him a bad speaker? Is he being dishonest? Is it not transparent? Since Conan O'Brian and David Letterman don't write their own jokes, are they dishonest? They don't disclose to anyone that they are reading other peoples' words. I don't believe they lose any credibility doing this.

    I think the hang-up here is associating 'deception' with 'ghost-blogging'. They are independent of one another. If you choose to deceive, I'm going to slam you. If you simply have a ghost-blogger who methodically studies you, writes it, reviews it with you, and publishes it with your permission - that's not deceptive.

    Keep in mind that many CEOs and executives are crappy writers. I'd rather read a blog that's well-written by a ghost blogger and reflects the message and vision of the executive than not read any blog that provides some insight into the executive of the company at all.

    Personally, I've got too big a head to have someone else pen a blog post under my name. But I would not hesitate in recommending a ghost blogger to companies struggling to build a relationship through social media with their clients or prospects.
  • JasonFalls · 4 months ago
    Glad you asked about speechwriters, Doug. If you look at my outline above, the speechwriter falls into the category of copywriter. Obama guides the policy, outlines the talking points, gives direction to the writer, is (I assume) actively involved in editing, revising, etc. (Certainly not to the high time commitment level we might take for our companies, but still.) He does make sure that the advisors around him help filter and revise, but he doesn't blindly walk up and say something someone else believes without it being from his own standpoint.

    Writers on TV shows get credit, so I don't see how that works against my point.

    I think our biggest gray area point here is on the point of deception. You say "reviews it with you," indicating the named author has a role in the writing. Depending upon how large a role, I don't think it's "ghost-writing". I think it's copy writing. But if the writer pops off an article the named author didn't instigate, had no role in crafting and only reads it over and says, "yeah, I'd say that," that's deceptive in my book. I understand it's not definitive for everyone, but I feel duped if that writing goes live under the named author's byline.

    I wouldn't rather read a well-written blog by a ghost writer. I'd rather read a well-written piece by Kathy Writerperson who authors the CEO standpoint blog on CompanyX website.

    I don't disagree with you overall sentiment here, just think "ghost blogger" is an incorrect label for what we're talking about for the most part.
  • Douglas Karr · 4 months ago
    Do some digging on Jon Favreaux, Jason. You'll find that the reports have shown that Barack makes little or no edits to the speeches that this wonder-kid has written. "Yes We Can!" was even penned by Jon Favreaux. Barack's speeches to largely minority crowds were even written by Favreaus, a white guy. He's done an amazing job! And Barack continues to shine in his delivery of those speeches - being called one of the greatest orators of our time.

    Imagine calling a blogger with a ghost-blogger one of the 'greatest bloggers of our time'. People would have a stroke!

    This is the talent I'm speaking to when I say that I appreciate ghostwriters. Not some kid chained to a desk in a third-world country who hasn't ever seen nor talked to the company they're blogging for... a professional writer who does the homework, understands the message and vision, and delivers it effectively.
  • JasonFalls · 4 months ago
    Okay, you certainly have a point. But do you really think that Favreaux just goes off and writes what he wants without direction or editing and filtering through the Obama policy team? I don't argue at all he's a fantastic writer, but without the constant direction and attention from Obama and other senior advisors, the speeches would be Favreaux's and not Obama's.

    I realize I might be standing on a bit of a weak leg here and that speechwriting may be an exception area to my rule for consideration, but I just don't buy that Obama just reads the words and never participates in writing his words.
  • Douglas Karr · 4 months ago
    Aha! Yet you assume a CEO with a ghost blogger doesn't "read the words and never participates in writing his words"?
  • JasonFalls · 4 months ago
    I don't assume that. I'm saying when he or she behaves that way, the premise is dishonest. If they are actively involved and participate, then the writer is a writer for them, not a "ghost blogger." My argument is mostly semantics, not philosophical.
  • michaelwhitlow · 4 months ago
    Best on ghost blogging I've read recently. Thanks for this. And to think, it all started with a simple, loaded question. The Conan comparison from Douglas falls short a bit because writers are often credited at the end of the show. (It might be cool to try a whole show where he attributes each joke to its writer. We could install galvanic skin response meters at each seat and banish the least energizing writer at the end of the show!) I like the idea of having the ghost identified for each post, and I don't think this causes the corporate blog (or the celebrity blog) to lose its value. What I would like to see, though, is the CEO or Brad Pitt getting engaged in the discussion with commenters. That allows the personality to come through and answers (maybe) the critique about the conversational imperative of the medium. Some bloggers have arrived at the point where they have staffers who do research that makes the "author" appear sharp and in touch. Should the blogger identify the work of her assistant? I'm hoping for a web ethicist's feedback before I look into the number of sermons that use unattributed material (God help us).
  • JasonFalls · 4 months ago
    Well said, Michael. I don't have any issue with writers of any kind using others to help with research. I'm one that believes anyone who works for you needs to receive some credit somewhere, but that's just an opinion. Still, I don't see that as an end-around to good or transparent writing.

    Thanks for the comment.
  • CarlosHernandez · 4 months ago
    One possible solution is to spell "transparency" as "tran$parency".

    The reader will then have a clearer understanding of the author's motive.

    As someone who left the corporate world after 28 years, I was truly impressed by my initiation into the social web at Blog World Expo 2007. It was my first exposure to a community of people who were citing "authenticity", "passion" and "transparency" versus the traditional business world descriptors such as "revenue", "profits" and "market share".

    It now seems that some members of the blogging community are re-interpreting their actions to still appear as "authentic" and "transparent" while being compensated for their work.

    Ultimate transparency would then seem to be (a) reveal who is paying you, (b) how much you are being paid and (c) your checking account balance. The community can then decide what might be motivating the composer.

    It will interesting to hear what the community has to say at Blog World 2009 which I am planning to attend (paying for it myself).
  • JasonFalls · 4 months ago
    Well, Carlos, I think you might be pushing it a bit far, but I can certainly see where you're coming from. You're right that two years ago, the thought of bloggers monetizing their blogs was really only through affiliate advertising and other traditional ad methods. But innovations and ideas, plus the lack of regulations, has led to the paid models. Keep in mind, though, that we're mostly talking about ghost blogging for businesses here, but still. Transparency is something that I think we should uphold. My hope is conversations like this can help us do so willingly.

    Thanks for the comment.
  • CarlosHernandez · 3 months ago
    Dear Jason,

    I pushed the point to make a point.

    As a relative newcomer to the social web, i.e. two years and after having been in the corporate world for 28, I was struck by the blogosphere's writers who kept stressing their value of being authentic and transparent (as compared to the "dark side", for profit world).

    It seems that the argument for authenticity and transparency has its holes too and I suspect the economy's state is compelling bloggers to exploit them and hence spinning modes of justification.

    The lesson learned for me is that the blogosphere has its own issues similar to the corporate world.

    The following New York Times article, "Study Says Ghostwriting Rife in Medical Journals" published on 9/11/09 reminds me that neither side is alone.

    http://www.nytimes.com/2009/09/11/business/11gh...

    I will be sure to introduce myself to you at BlogWorld '09.
  • newyearsbb · 4 months ago
    I tried ghost writing for a companies website and found it too challenging, too much of what I wrote was from my heart, distinctly my own thoughts and opinions, the result of my own life experiences. The company allowed me to write as a "contributor" in my own words, with my own name, it was much easier.
  • JasonFalls · 4 months ago
    Interesting perspective. Thanks for chiming in.
  • Jim "Genuine" Turner · 4 months ago
    As owner of Bloggers For Hire and someone that has been doing this nearly 5 years for companies I felt compelled to respond to this in a quick fashion and then perhaps a more in depth response on my blog.

    I will take the stance now that, Ghost Blogging does not work. I know we have tried it on more than one occasion. I now tell companies that I'm sorry but we could not possibly represent the writer as passionately or as knowledgeable or in the manner that would do them justice.

    Most of the difficulties for this is that the CEO or "writer" wants to be seen as the hero but has only so many hours in the day and pout very little emphasis on the time necessary to show they care. I now tell them that writing their mission and message and representing that should be a priority. Again, another blog post altogether.

    Our bloggers are hired by the company to be their evangelist. If they don't believe in the company or want to make the world know about that company they won't be good at the position ad I usually end up replacing them with someone that does.

    Blogging works. I have numbers and case studies to back that up. Ghost blogging does not. I also have these examples. I wish now that I was able to make it to Blog Indiana, as one of my bloggers told me it was a wonderful event and now I know why. Thanks Jason for this post. Perhaps we can carry on this conversation further.
  • JasonFalls · 4 months ago
    Pshew. I'm glad to hear that perspective from someone out there doing it. Thanks Jim. Nice to know I'm not alone and that someone in the trenches sees the issue similarly.
  • Christina Gleason · 4 months ago
    I am a professional copywriter. Ghost writing and ghost blogging is part of my business. The way I see it, even Samuel Clemens used a pen name (Mark Twain) back in his day. Did that make him dishonest? It's marketing. My clients hire my writing team to create articles and blog posts with them. For the most part, we're writing under pen names or without any byline at all. Do I wish I got credit for more of what I've written? I'd be lying if I said no. But I've used my own pen names in the past because of privacy concerns, so this isn't really much different. Except I'm getting paid to use the pen names now.

    I don't think it's unethical. Pen names in and of themselves have been a part of the craft of writing for hundreds of years. In more recent times, V.C. Andrews ended up "writing" a few books after her death. Tom Clancy has also used ghost writers for some of his novels. It's said that Mozart was the ghostwriter for several wealthy patrons. I suppose when it's a real person taking credit for someone else's work, and not a single pen name used to represent multiple collaborators, that could be an ethical issue.

    As the writer, though, who has agreed not to claim credit for what she and her team has written, I have agreed that I've given up creative control once the content has been paid for and left my hands. I have no control over how the client presents it on his or her site, byline or whatnot.

    I'm a big advocate of transparency, but it's not a reality in many aspects of business. I am hired by a lot of SEO/Intenet marketing companies to do the writing for their clients. Since their client relationships are confidential, our relationship is likewise confidential. It's just the way it works. If I demanded a byline on everything I wrote, the bills would not get paid. So until the world changes, my team will remain uncredited, and we write all of our content in a voice appropriate for each client with the expertise and care it deserves. What happens to it after that is out of our hands.
  • JasonFalls · 4 months ago
    My only push back here is to say that a pen name is different, in a sense, because you're not representing someone else. The author is still you. When the named author is a real human being who did not write the article, that's lying. I've written under a pen name before but it was my work and was not represented as someone else's. If the name was investigated close enough, it would have been found out to be me. Sure, there were reasons I didn't write it as Jason Falls, but it wasn't listed as something written by a real person I wrote for.

    Thanks for the thoughts.
  • Anonymous · 4 months ago
    I currently ghostwrite our CEO's internal blog, which was originally meant to make him seem more accessible and transparent by employees. In the beginning I was allowed to create some very engaging blog posts, but since then I've been steered to write posts that just pat ourselves on the back. The CEO isn't even that heavily involved. He gets the final look at it, but otherwise he offers little input. And because we are patting ourselves on the back for various and sundry things, I am having to tell more and more employees that I write the blog because they are a necessary resource of information. I haven't heard anyone say it, but I imagine that this is disappointing to some to find out that the CEO isn't writing it, but rather someone far further down the totem pole.

    Overall, this experience has made me go sour on ghostwriting. In some instances it's a great opportunity for a writer to challenge themselves and write in another voice, but if the "author" of the blog isn't that involved, then you're pretty much just guessing at what they'd really say. The challenge doesn't lie in writing a good piece then, but rather becomes a challenge to keep wanting to write for them in the first place. In the end the transparency is very muddled. At least that's been my perspective.
  • JasonFalls · 4 months ago
    Thank you, so much, for sharing that. I certainly understand and respect your desire to remain anonymous. Your comments are very much appreciated.
  • Angelique Rewers · 3 months ago
    Great article and worth the discussion. I actually have a bigger issue with corporate communicators who "ghost write" blogs that are written for the employee audience more so than those written on external websites targeted at consumers. I do believe there's a certain level of understanding that CEO level executives are really busy and employ writers to get their message across. But when it comes to being open and honest with employees, I think it's rather embarrassing and disingenuous to have an employee pose as the executive. If the exec doesn't have time to say a few words to his or her employee, then don't bother with the blog in the first place... it will simply lead to a breach of trust with employees.

    I'd be curious to hear your thoughts about "ghost tweeting." I have a hard time believing that all the famous folks out there (Oprah?) are always publishing their own tweets. Thoughts?
  • JasonFalls · 3 months ago
    Thanks Angelique. I agree with you on the blogging issue. On Tweeting, I have the same stance. As long as you are honest and transparent with who is Tweeting, I'm all for it. I've even set up Twitter backgrounds that explain "This is the company Twitter account. The following people man it..." and list who they are. Some even go so far as to follow each Tweet with the person's initials so you know who the source is.

    As for celebrities, I'm sure some of them are having people Tweet for them. They don't get it and probably won't ever get it. Each one of them will be outed at some point and we'll be disappointed in them. But it's also not the end of the world. Celebrities will always disappoint us because we hold them to standards they can't possibly attain.

    Thanks for the comment.
  • ronvalarida · 3 months ago
    A lie is simple to define, yet as a whole we have decided that a simple black and white definition cuts too close to the truth so we shy away. Most marketing is simply lying to achieve the goal of making a sale. Case in point, many years ago while working for a large corporation we were looking to purchase some expensive equipment from an overseas company. When we went to view the equipment we asked how many pieces of product this equipment broke or damaged while it was processing the product. They showed us the paper work processed by the employee while running this equipment and all of the data showed that there were no losses counted at this piece of equipment. However when we made the purchase and started using the equipment it damaged and broke over 20% of the product. Why the difference? The company selling the equipment did not count the loss at the piece of equipment, but farther down the line. A lie? Yes. Wrong? Yes. Misdirection in any form is still a lie and still wrong. Just because society accepts a lie, does not change the lie into the truth, nor make it morally acceptable.
  • andyswan · 1 month ago
    I'm with you but it seems like the more you discuss it, the more narrow your definition of "ghost blogger" gets...almost to the point of meaninglessness.

    BTW Andy Swan did not type this comment but I think it's something he would probably say.